At Orealis, we aim to provide a seamless and efficient shipping experience for our customers. Below are the details of our shipping policy:
Shipping Charges
Shipping charges are calculated based on the weight of your order, delivery location, and the chosen shipping method. The exact charges will be displayed at checkout.
Processing Time
Orders are typically processed within 1-2 business days (excluding weekends and public holidays) after receiving payment confirmation.
Delivery Time
Standard delivery times range from 3-7 business days depending on your location.
For remote areas, delivery may take longer.
Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS to monitor your shipment’s progress.
Shipping Restrictions
Currently, we deliver only within India.
We do not ship to P.O. boxes or military addresses.
Damaged or Lost Packages
If your package arrives damaged or is lost during transit, please contact us immediately at info@orealis.in or +91 8437170741. We will work with the shipping provider to resolve the issue.
Incorrect Address
Ensure that your shipping address is accurate when placing your order. Orealis will not be responsible for orders delivered to incorrect addresses provided by the customer.
We are committed to ensuring that your products reach you in a timely and safe manner. If you have any concerns regarding shipping, feel free to contact us
